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2-YEARS PROTECTION : Coverage for accidental damages, including drops and broken parts with 24/7 support when you need it. Quick, easy, and frustration-free claims. Applies To All Items In Your Cart!

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30-Day Guarantee: Urban Lane Goods LLC offers a 30-Day Money-Back Guarantee in case you don't fall in love with our product.

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- Anna S.

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"So easy to use and surprisingly lifelike. I turned it on and it immediately started walking and wagging its tail. My kids treat it like a real puppy. Perfect for apartments where pets aren’t allowed."

- Samantha W.

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"This little puppy has become part of our family. My daughter plays with it every morning before school. No mess, no barking at night, no stress — just pure joy. Honestly the perfect gift."

- Lilly S.

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"I bought it as a fun little surprise, but I didn’t expect it to feel so real. It follows you, barks playfully, and reacts when you pet it. I’ve recommended it to so many friends now."

© 2025 URBAN LANE GOODS LLC | All Rights Reserved

Privacy Policy

Terms of Service

Shipping Policy

Refund Policy

PRIVACY POLICY

Last updated: January 25, 2025

This Privacy Policy describes how FRESH FOUND GOODS ("Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from https://FRESHFOUNDSGOODS.com , or otherwise interact with us. By using our Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site or our services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated "Last updated" date.

How We Collect and Use Personal Information

We collect personal information when you browse, place an order, contact customer support, or sign up for communications. We use this information to process orders, manage your account, provide customer support, improve our website, and comply with legal obligations.

Information We Collect Directly from You

Contact details (name, address, phone number, email)
Order details (billing/shipping address, order confirmation)
Account information (if you create an account)
Customer support messages (any info you submit when contacting us)

Automatically Collected Information

We collect certain data automatically when you visit the Site, such as your IP address, browser type, device information, and usage activity through cookies or similar technologies.

Information from Third Parties

Shopify (our eCommerce platform provider)
Payment processors (to fulfill purchases securely)
Marketing and advertising partners (to show relevant ads or offers)

How We Use Personal Information

To fulfill product orders and manage your account
To offer support, returns, or exchanges
To send marketing messages (with your consent)
To detect and prevent fraud or unauthorized activity
To improve the Site experience and our services

SMS Communications

We may use your phone number to send order updates, cart reminders, or promotions if you opt in. Message/data rates may apply. You can opt out at any time by replying STOP.

Cookies

We use cookies to run our Site and improve user experience. For Shopify cookie usage, visit https://www.shopify.com/legal/cookies. You may disable cookies in your browser settings, but some features may not function correctly.

Sharing of Personal Information

We may share your data with trusted service providers for payment processing, shipping, analytics, or advertising. We do not sell your personal data. Data may also be shared if required by law or during business transfers (e.g., sale, merger).

Your Rights

Depending on your location, you may have the right to:

Access or receive a copy of your personal data
Request deletion or correction
Withdraw consent for marketing
Limit or object to how your data is used

Cancel

Terms of service

Overview

This website is operated by FRESH FOUND GOODS LLC. Throughout the site, the terms "we", "us" and "our" refer to FRESH FOUND GOODS LLC. FRESH FOUND GOODS LLC this website, including all information, physical products available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our physical products to you.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

Section 2 - General Conditions

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 - Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Section 4 - Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Section 5 - Products

Certain products may be available exclusively online through the website. These offerings may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

Section 6 - Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

Section 6.1 - Billing & Payment Information

We accept the following payment methods: Visa, Mastercard, American Express, and Discover. All transactions are processed securely using SSL encryption to protect your personal and financial information.

Transactions made on our site may appear on your billing statement as "FRESH FOUND GOODS " or a similar descriptor, depending on your payment provider.

We use industry-standard fraud detection tools and secure payment gateways to ensure all transactions are protected. We do not store your full credit card information at any time.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Section 7 - Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features through the website. Such new features shall also be subject to these Terms of Service.

Section 8 - Third-Party Links

Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant or have any liability or responsibility for any third-party websites, content, or services.

Section 9 - User Comments, Feedback and Other Submissions

If, at our request, you send specific submissions (e.g., contest entries) or send ideas, suggestions, or materials voluntarily, you agree we may use them without restriction or compensation. You are solely responsible for your submissions.

Section 10 - Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 - Errors, Inaccuracies and Omissions

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the site is inaccurate at any time without prior notice (including after you have submitted your order).

Section 12 - Prohibited Uses

You are prohibited from using the site or its content for any unlawful or unauthorized purpose, or in violation of these Terms of Service.

Section 13 - Disclaimer of Warranties; Limitation of Liability

The site and all products and services delivered through it are provided "as is" and "as available" without warranties of any kind. We are not liable for any damages resulting from your use of the website or products.

Mobile Terms of Service

By consenting to FRESH FOUND GOODS LLC's SMS/text messaging service, you agree to receive recurring messages from and on behalf of FRESH FOUND GOODS LLC. Message and data rates may apply. Text STOP to unsubscribe.